Obtaining computer support on per-incident pay bases.

To obtain technical support on per-incident bases you must contact us directly via phone or email. We will assign a contact person to your case and after scheduling the visit he will be dispatched to your company to asses the situation and provide with the quote. All assesments will be charged intial consulting charge that will be waived if the customer decides to take advantage of the services we offer.

 

Obtaining PC support pre-paid bases (monthly maintenance plans).

HybridLAN offers pre-paid monthly maintenance plans designed for small businesses that does not currently have IT personel on-site. Based on the chosen plan, we will perform certain network tasks to keep system in good and running condition, monitor and inform about potential problems that may occur based on our observations. If your company would benefit from this service email us with your specific needs and we will evaluate your request.

 

Referals

Those of our customers, who will successfuly refer HybridLAN to other companies will receive attractive price breaks for the future services needs. Our business partners are being carefuly selected before we do refer them to everybody. Unfortunately, many times fantastic pricing does not go together with reliability and or availability.

 

Complaints

As much as we love referals we feel obligated to respond to customers complaints. We want to satisfy our client computing needs and build business partnership that lasts a lifetime. Please drop us an email with date when service was performed, explanation of the problem and contact information so we can resolve the issue if any occurs. For quality and training purposes our service calls are being monitored or recorded.

Service areas

We serve majority of Orange County area, cities like Anaheim, Laguna Hills, Irvine, Laguna Niguel, Aliso Viejo, Laguna Woods, Santa Ana, Fountain Valley, Mission Viejo, Dana Point and more.