Gain access to your servers.

There are times when someone forgets, loses or intentionaly changes the password to server, and no one else within company knows the correct credentials. Sometimes it is lost because of ignorance, sometimes it is lost as result of what is called social engineering (for instance, fired administrator wants to disrupt the business for a while in revenge). Whatever the reason is client needs to recover from that and we have a solution for your Windows and Linux based system. In majority of the cases we can restore your access within a minutes so you can assign new credentials and protect your assets. When it comes to administrative passwords the best practice would be assigning separate administrators to maintain the smaller portions of the enterprise, leaving the top level administration to trusted person. Unfortunately this is not common scenario in average business model. Administrative users should be carefully assigned access with privileges, that are minimum to perform required tasks. Master administrator password should not be disclosed to any of the workers unless it is critical.

Can I recover my current lost password?

Finding out the current word might become a difficult and time and money consuming task. Instead, we recommend changing it to something secure, revoke all current privileges from administrator group, and immediatelly assigning to them new ones. This solution saves both time and the money.

Security tips.

Before recovering or replacing password, internet access to the network should be disabled (if possible). It would be a good idea to change credentials required to access the router immediately and modify Access Control List (ACL) in order to avoid intruders. We recomend saving current firmware on the hard drive, restoring router to factory default, assign new credentials and import previous settings. All VPN enabled accounts should have their passwords changed immediately as well.

Summary

Customers located in Orange county that wants to recover server accessibility can reach us by the phone email or trouble ticket system.